The Riven Journals works best in the following Windows browsers:
- Netscape Navigator 3.01
- Microsoft Internet Explorer 3.01 or 3.02
The site uses inline audio and 24-bit color. Be sure to connect speakers or headphones if available, and set your system's display to the greatest available color depth (High Color or True Color are best).
The most frequent problems with the puzzle applets for Windows users have been from downloads timing out. If downloading applet components takes too much time, the browser may stop loading and show an error message. Unfortunately, current browsers do not handle these errors particularly gracefully, and incomplete class files may be cached on some systems, causing the error to appear over and over again.
If you are receiving class format errors or class file not found errors, complete the following steps:
- Quit your browser
- Locate your browser's cache. Netscape has a folder "Cache" at the same level as the program's folder (typically C:\Program Files\Netscape).\ Internet Explorer uses a folder "Temporary Internet Files" usually found in C:\Windows.
- Delete all class files in the cache directory. These will have extension '.CLA' for Navigator and '.class' for Internet Explorer. Be sure to throw them all out. Don't throw out any of the HTML or images.
- Restart your browser and try navigating to the puzzle again. If everything has worked properly, everything on the puzzle page except the Java class file will be cached on your system, which should improve download performance for the puzzle.
Copyright © 1997 Broderbund Software, Inc. All rights reserved.
Riven (TM) is a trademark of Cyan, Inc.